AI receptionist that responds in 30 seconds, books appointments, and reduces no-shows. Works 24/7 via WhatsApp.
Advantages
Everything your front desk needs, without the staffing headaches.
Never miss a patient inquiry. Practidesk responds instantly — evenings, weekends, and holidays.
Handles up to 80% of routine inquiries automatically. Your team focuses on what matters — patient care.
Books, reschedules, and cancels appointments following your rules. Integrated with your practice calendar.
Detects the patient's language automatically and responds naturally — Russian, Ukrainian, German, Spanish, Portuguese, English, and more.
Built with EU data protection in mind. Patient data stays secure and private.
See who's messaging, when, and why. Understand patient needs and never lose a lead.
Use Cases
Real conversations, real results — all on autopilot.
A patient writes at 11 PM to book a visit. Practidesk checks availability, confirms the slot, and sends a reminder.
Patient can't make Tuesday? Practidesk finds the next available slot that matches your scheduling rules and rebooks.
Patient is sick and can't come in? Practidesk cancels the appointment and notifies your team to fill the gap.
Questions about pricing, hours, parking, or accepted insurance? Practidesk knows your practice inside out.
Sudden pain or an urgent concern? Practidesk identifies priority and fast-tracks the patient to the right slot.
Complex cases get routed to the right person with full context. Your team sees the conversation history.
How It Works
No complex integrations. No training needed. Just results.
Link your WhatsApp Business number. We configure Practidesk with your clinic info, hours, services, and scheduling rules.
Tailor the AI to your practice — appointment types, booking preferences, FAQ answers, and escalation rules.
Practidesk starts answering patient messages immediately. Monitor every conversation in your dashboard.
Every unanswered inquiry is a lost appointment. Start capturing them today.
Free setup • No long-term contract • Cancel anytime
FAQ
We get you live in one day. Connect your WhatsApp, configure your clinic details and scheduling rules, and Practidesk starts handling patient messages immediately.
We're building deep integrations with popular practice management systems. In the meantime, Practidesk works standalone via WhatsApp and notifies your team of all bookings.
The AI detects the patient's language automatically and responds accordingly — including Russian, Ukrainian, German, Spanish, Portuguese, English, and more.
Yes. We use the official WhatsApp Business API for production, encrypt all data, and comply with GDPR. We sign a DPA before you go live.
Practidesk discloses it's an AI assistant at the start of every conversation, as required by regulations. Our AI is trained on real front-desk conversations and patients find it natural and helpful.
Practidesk escalates to your team with full context — the conversation history, patient details, and a recommended next step. Nothing falls through the cracks.
Flexible plans with a simple setup fee. The AI typically pays for itself with a single recovered booking.